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Accessible Affordable Healthcare
Zero Copay
No Co-Pay - Argus Bermuda
At Argus and Island Health Services (IHS), we are committed to making quality healthcare accessible and affordable. With our no-copay benefit, we're removing the financial barriers to an array of preventative and specialist healthcare services.
FAQs
What is the no copay benefit and who is eligible?
Effective June 1, 2024, there will be no copay charge for office visits with your Island Health Services and Family Practice Group doctors, including services like annual physicals and specialist consultations. This benefit is for Argus Health members with Preventive & Diagnostic (PD) and/or Home & Office (HO) benefits, and applies to the maximum number of visits included in your policy – for some, this is unlimited. Log into your Argus Vantage secure member account to confirm your coverage.
How does it work?
When you visit your GP or specialist, simply present your Argus Health insurance information and the copay will be waived as per the terms of your policy.
How long will this no copay policy last?
The duration of this policy is currently indefinite; you will be notified of any changes.
Is there a limit on the number of visits or services covered under the no copay Offering?
You can enjoy no copay for as many visits as your policy allows. For example, if your policy includes four specialist visits per year, you can receive all four without any copay. Please review your Argus Health policy for details.
Do I still need to provide insurance information?
Yes, please provide your insurance information at your appointment as usual for billing purposes.
Will this affect my coverage or benefits?
No, your insurance coverage and benefits remain unchanged.
Are all services eligible for no copay? Are there any specific medical conditions or treatments excluded from the offering?
Most routine and preventive services are eligible. Services outside of physician visits, that include specific medical procedures or treatments, may not be covered under this policy, such as ultrasounds, chronic disease management, advanced endocrinology support, vaccinations, diagnostics, and Shock Wave Therapy. Please check with your physician’s office for specific details.
Can I still enjoy no copay if I'm a new patient to the practice?
Absolutely. New patients are welcome to benefit from the no copay policy. Please ensure you provide your Argus Health insurance information when scheduling your first appointment.
Can I choose any healthcare provider within the IHS and FPG network for my appointment?
Yes. With a network of 19 physicians at five accessible, island-wide locations, you are never far from accessing quality care when you need it.
Can I request a refund for a recent copay?
This policy came into effect on June 1, 2024. Any copay charged before the effective date is not eligible for a refund. If you were charged a copay for an appointment after that date, please email feedback@ihs.bm and we will review your request.
How do I schedule an appointment under the no copay Offering?
You can schedule your appointments over the phone or book online as usual.
Is there anything else I need to know?
Feel free to contact us directly if you have any further questions or concerns regarding the no copay policy.